There is NO shipping charge for the continental United States. Shipping for Hawaii, Alaska, and Internationally is billed once your items are packed for shipping and weighed. I am NOT making money on shipping. Once I weigh your package, I will bill you for shipping. You have 5 days to pay the invoice. If you have not paid for your shipping within the 5 days, your money will be returned and the item(s) will be returned to my inventory.  

There are NO refunds. I am a home crafter and every sale helps me pursue my hobbies. Once I've made a sale and shipped it, the money is transferred to my account to buy more supplies. I can exchange in certain circumstances, but there are NO refunds. If you purchase a jewelry piece and something goes wrong with the construction, I am happy to repair the piece for you